Terms of Service

Last updated: 3 July 2026

These Terms of Service ("Terms") govern your use of the CashYou mobile application and website (together, the "Platform"), operated by Udit Mishra (sole proprietor), with Luvpreet Singh Cheema as Co-founder, based in India ("CashYou", "we", "us"). By creating an account or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

1. What CashYou is

CashYou is a technology platform that connects people who need small, local, lawful favours ("Posters") with nearby individuals willing to complete them ("Helpers"). CashYou is a neutral facilitator and marketplace. We are not a party to the agreement between a Poster and a Helper, do not employ Helpers, and do not ourselves perform any favour.

2. Eligibility

• You must be at least 18 years old and capable of entering into a binding contract under Indian law.
• You must provide accurate information and keep your account secure.
• You may use the Platform only for lawful purposes and in compliance with these Terms and all applicable Indian laws.

3. How it works

• Posting: A Poster describes a favour, sets a reward in Indian Rupees (₹), and a meetup area. The reward is collected and held when the favour is funded.
• Offering & accepting: Helpers offer to help; the Poster chooses a Helper. The exact address is shared only after a Helper is accepted.
• Completion: The Helper marks the favour complete; the Poster confirms. The reward (less applicable fees) is then released to the Helper.
• Auto-release: If the Poster neither confirms nor raises a dispute within 72 hours of the Helper marking the favour complete, the reward may be released automatically.

4. Payments, escrow & fees

• Payments are processed by our payment partner Razorpay. CashYou does not store your full card or bank details.
• When a favour is funded, the reward is held by the platform and released to the Helper on completion via Razorpay's payout rails, after deducting a platform fee and applicable payment-gateway charges, which are shown before release.
• You authorise CashYou and Razorpay to process these amounts. Taxes, where applicable, are your responsibility.

5. Cancellations & refunds

Cancellations and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms.

6. Prohibited favours & conduct

You must not post, accept, or perform favours that are illegal, unsafe, or against our rules — including anything involving alcohol, tobacco/vapes, drugs, weapons, prescription/medical care, transport of persons, private-residence entry with strangers, academic dishonesty, or anything that violates the rights of others. We may remove content, cancel favours, and suspend accounts that breach these rules.

7. Safety

• Meet in public places where possible, especially for first-time interactions.
• Your exact address stays hidden until you accept a Helper.
• You can report or block any user. We aim to review reports promptly.
• You interact with other users at your own risk. CashYou does not conduct background checks beyond email verification and does not guarantee the conduct of any user.

8. Disclaimers & limitation of liability

The Platform is provided on an "as is" and "as available" basis without warranties of any kind. To the maximum extent permitted by law, CashYou is not liable for the acts or omissions of Posters or Helpers, for the quality or outcome of any favour, or for any indirect, incidental, or consequential loss. Our total liability for any claim relating to the Platform shall not exceed the platform fee we earned on the relevant transaction.

9. Account suspension & termination

We may suspend or terminate accounts that violate these Terms or applicable law, or to protect users and the Platform. You may delete your account at any time; doing so cancels active favours, refunds eligible held payments, and removes personal data as described in our Privacy Policy.

10. Governing law & disputes

These Terms are governed by the laws of India. Subject to applicable law, the courts at [your city], India shall have exclusive jurisdiction over any dispute. [Operator: confirm your city of jurisdiction.]

11. Changes

We may update these Terms from time to time. Material changes will be notified in-app or by email. Continued use after changes means you accept the updated Terms.

12. Contact & grievances

For questions or grievances, contact our Grievance Officer:

• Name: Udit Mishra (Proprietor)
• Email: support@cashyou.dev
• Grievances are acknowledged within 24 hours and we aim to resolve them within 15 days, in line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020.

See the Grievance Redressal page for the full process and escalation options.