Privacy Policy

Last updated: October 10, 2026

CashYou is operated by Luvpreet Singh Cheema and Udit Mishra. This Privacy Policy explains how CashYou ("we", "us") collects, uses, and shares personal information when you use the CashYou app and website.

1. Information we collect

• Account: name, email, phone number, date of birth (to confirm you're 18+), profile photo, and home address.
• Favors: favors you post or offer on, messages with other users, completion notes and photos, ratings, reports, and goals you ask CashYou AI to plan, plus AI conversations, selected skills and plugins, source links, and document or calendar drafts.
• Location: the address you enter for a favor, your approximate location to show nearby favors, and — only during an active favor and with your permission — a Helper's live location so the Poster can follow their arrival.
• Payments: transaction records (amounts, status, fees, refunds). Card details are collected by Stripe. If you're a Helper, Stripe collects the identity and bank details needed to pay you (which may include your Social Security number). CashYou uses your Stripe account's verification and payout status; we do not store full card or bank account numbers or Social Security numbers.
• Device: a push-notification token if you enable notifications, and basic technical and usage data needed to run and secure the service.

2. How we use it

• To run the marketplace: showing nearby favors, matching Posters and Helpers, chat, and maps.
• To process payments, payouts, and refunds, and to meet tax-reporting obligations.
• To verify accounts and keep people safe, including preventing fraud and abuse.
• To provide support and handle complaints and disputes.
• To send notifications about your favors (and, only if you opt in, other updates).

3. AI features

AI assistance is optional. After you allow OpenAI processing, CashYou sends your AI requests, favor titles and notes, approximate area (your saved city and ZIP code), chosen budget, timezone, and relevant helper and vendor messages and task details to OpenAI for suggestions, planning, and app assistance. To find local businesses for a task, CashYou AI uses OpenAI web search with the service needed and your approximate area, then checks the business’s own public web pages for a published email address before saving it to your task; it contacts no business until you allow emailing for that task. When you approve an AI plan, CashYou sends the address you enter to the U.S. Census Bureau geocoder to place your favors on the map; the exact address is still shown only to your selected helper. When you pay for businesses through CashYou AI, Stripe processes your payment, and each business that accepts provides its own payout details directly to Stripe; CashYou stores only Stripe identifiers and offer status. Assistant mode sends your questions, relevant saved replies and attachments to OpenAI for research, writing and file creation. Your sources, files and personal proposals are saved in your account. Exporting a file does not connect a private account. CashYou saves task conversations in your account. Task-computer mode sends the requested work and chosen files to an OpenAI-hosted sandbox. CashYou saves its session reference while work is active and copies supported output files into your private conversation before cleanup. Connected services receive only the exact tool arguments you approve; CashYou stores their responses as private action receipts. Connection tokens are encrypted on the server and are not given to the AI or returned to the app. A completed service action can start a continuation of your original task. Disconnecting stops queued actions after the server receives it, but cannot recall an outside operation already accepted. Active OpenAI agent sessions are deleted after each turn, with failed cleanup retried; provider security and abuse-monitoring retention may still apply. Saved exact task addresses and payment credentials are excluded from the agent context. Starting voice also sends microphone audio to OpenAI. End voice to turn off the microphone. Turn off AI in Profile → AI privacy or pause delegation in CashYou AI to stop background coordination; the server must receive that request, so an internet connection is required. Avoid sharing passwords, payment details, or other sensitive information. AI can make mistakes. You review plans and approve payments and helper selections. Only after you authorize coordination may AI send labeled logistical messages to CashYou helpers, including while the app is closed. Authorized vendor outreach uses Resend for two-way email. AI calls to vendors are postponed. CashYou saves vendor replies and quotes; any previously saved call notes remain subject to the same retention rules. CashYou does not save call audio recordings. You can separately enable one completion text or a short automated call to your verified US phone through Twilio. Alerts require confirmed task completion; vendor bookings alone are insufficient. Change the preference in CashYou AI or reply STOP to completion texts. Turning notifications off cannot recall a text already sent. You approve each exact quote before the butler requests a booking. Only a vendor confirmation marks it booked; you arrange vendor payments. Pausing stops queued outreach and requests cancellation of any existing calls, not confirmed bookings or already sent email. Committed vendor booking records may be retained with financial records after account deletion.

With your permission, personal Butler chats also send attached text, images and PDFs, approved preferences when memory is enabled, and Butler inbox messages you ask it to read to OpenAI. CashYou stores those attachments, preferences, personal tasks and Butler messages privately in your account. You approve each memory item and can edit or delete it. Dedicated Butler email uses Resend and identifies the sender as an AI assistant acting with your authorization. Every outgoing message needs your exact approval. Background research, reminders and Butler inbox summaries run only after you approve a saved scheduled task; pause or cancel them in Activity. Butler notifications use the existing CashYou notification service and device permissions. Chat dictation and read-aloud use available browser or device speech services; voice availability varies by platform. Revocation stops queued work after the server receives it; a message already being sent may still arrive.

4. Who we share it with

• Other users: your public profile, your favor details, and — only after you choose a Helper — the exact address.
• Service providers and address lookup: Stripe (payments and payouts), Supabase (database, sign-in, and storage), Apple Maps (iOS address search), Google Maps (Android maps and nearby businesses), Apple and Google (push notifications), Twilio (phone verification codes and optional completion texts/calls), Resend (authorized vendor email), and our AI providers. When you post a favor on the web, the street address you enter is sent to the US Census Bureau's geocoder to locate it.
• Local businesses: when you authorize vendor outreach, CashYou AI sends the request and relevant task details by email and processes replies. You approve the exact quote before a booking request. If you choose to text a business directly from a goal plan, that message is sent from your own phone.
• Authorities: when required by law, or to protect someone's safety or rights.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

5. Location

Your exact address is hidden from other users until you choose a Helper; before that, favors show only an approximate location. Live location is shared only during an active favor and only with your permission. You can turn off location access in your device settings, though some features won't work without it.

6. How long we keep it

We keep personal information while your account is open and as needed to run the service. When you delete your account, we remove your personal details from your profile and delete your messages, offers, and goals. We keep transaction records (for example, what was paid and refunded) for as long as tax and financial-record laws require, and information needed to resolve disputes or enforce our Terms.

7. Your privacy rights

Depending on where you live (for example California, Colorado, Connecticut, Virginia, Texas, and other states with privacy laws), you may have the right to:

• know what personal information we have about you and get a copy of it;
• correct inaccurate information (most of it is editable in the app under Profile);
• delete your personal information (you can delete your account in the app under Profile → Delete Account);
• opt out of the sale or sharing of personal information — we don't sell or share it;
• not be discriminated against for using these rights.

To make a request, email cashyouu1@gmail.com with the subject "Data request". We'll verify your identity and respond within the time your state's law requires. You can use an authorized agent where the law allows. If we deny your request, you may appeal by replying to our decision.

8. Security

We use industry-standard safeguards, including encryption in transit, access controls, and row-level database security, and we work only with trusted processors. No system is completely secure. If a breach affects your personal information, we'll notify you and regulators as required by law.

9. Where your data is stored

CashYou’s US marketplace database is hosted in the United States. Our service providers may process information in the countries where they operate, subject to their safeguards and applicable law.

10. Children

CashYou is only for people 18 and older. We ask for your date of birth and don't allow accounts for anyone under 18. We don't knowingly collect information from children.

11. Changes

We may update this policy. We'll tell you about material changes in the app or by email.

12. Contact

For privacy questions or requests, contact Luvpreet Singh Cheema and Udit Mishra, CashYou, at cashyouu1@gmail.com. See Complaints & Data Requests.